1. Introduction
Nikolife Health ("we", "us", "our") is the trading name of Anna Kuznetsova, based in Ireland.
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Irish data protection law.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you purchase or access our digital products, contact us, or use our website.
2. Data Controller
The data controller responsible for your personal data is:
Anna Kuznetsova
Trading as: Nikolife Health
Location: Ireland
Email: nikolife.international@gmail.com
3. Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Identity and Contact Data
- full name
- email address
- billing address, if provided
- country, if provided
- any contact details you choose to provide when contacting us
3.2 Order and Transaction Data
- details of the digital product purchased
- order date
- order amount
- transaction or order reference
- limited payment-related information made available to us through Payhip or its payment providers
3.3 Communications Data
- messages, emails, or support requests you send to us
- any information you include in those communications
3.4 Technical Data
- IP address
- browser type
- device information
- website usage information
- cookie-related data, where applicable
We do not intentionally collect special category personal data, such as health data, in connection with the sale of digital PDF products. Please do not send sensitive health information unless we specifically request it in relation to a separate service. Health data is treated as special-category data under GDPR and is subject to additional protection.
4. Lawful Bases for Processing
We process your personal data on the following lawful bases:
- Contractual necessity — to process your order, deliver your purchased digital product, and provide customer support related to that purchase
- Legal obligation — to comply with tax, accounting, consumer, and other legal obligations applicable in Ireland
- Legitimate interests — to operate, protect, and improve our business, website, and digital products, including record-keeping, fraud prevention, and basic customer support
- Consent — where required, for example for non-essential cookies or if you separately opt in to receive marketing communications
5. How We Use Your Data
We use your personal data to:
- process and fulfil your order
- provide access to purchased digital products
- communicate with you about your order
- respond to customer support enquiries
- maintain business and transaction records
- comply with legal, tax, and accounting obligations
- maintain website functionality and security
- use analytics or similar tools only where consent is required and has been given
We do not sell, rent, or trade your personal data.
6. Third-Party Service Providers
We use trusted third-party service providers where necessary to operate our business and deliver digital products, including:
- Payhip for digital product sales and delivery
- Stripe and/or PayPal, where used through Payhip, for payment processing
- email service providers
- website hosting or storage providers
- cloud storage or business administration tools, where relevant
These third parties may process personal data on our behalf or, in some cases, process data under their own privacy policies and legal obligations.
7. International Data Transfers
Some of our third-party service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we take reasonable steps to ensure that appropriate safeguards are in place, such as adequacy decisions or approved contractual safeguards, where required by law.
8. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, legal compliance, and protection of our legal interests.
In particular:
- customer support and order records are retained for as long as reasonably necessary to manage purchases and resolve disputes
- tax and accounting records are retained for at least the period required under Irish law
- where records are required for tax purposes, they are generally retained for 6 years in line with Irish Revenue record-keeping requirements
When personal data is no longer required, it will be securely deleted or anonymised where appropriate.
9. Data Security
We implement appropriate technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, or disclosure.
These measures may include:
- password-protected devices and accounts
- restricted access to personal data
- secure service providers
- reasonable administrative and technical safeguards
However, no internet-based system or storage method can be guaranteed to be completely secure.
10. Your Rights Under GDPR
Under GDPR, you may have the right to:
- request access to your personal data
- request correction of inaccurate or incomplete personal data
- request erasure of your personal data in certain circumstances
- request restriction of processing in certain circumstances
- object to processing in certain circumstances
- request data portability, where applicable
- withdraw consent at any time where processing is based on consent
- lodge a complaint with the Irish Data Protection Commission
If you wish to exercise any of these rights, please contact us using the contact details below. You also have the right to lodge a complaint with the Irish Data Protection Commission or another relevant supervisory authority.
11. Cookies
Our website may use cookies or similar technologies.
Some cookies may be strictly necessary for the functioning of the website. Other cookies, including analytics cookies, will be used only where required consent has been obtained.
You can usually control cookies through your browser settings and, where applicable, through the cookie banner or consent tool presented on the website. The Irish Data Protection Commission states that analytics cookies require consent, and consent for cookies must be clear, informed, and affirmative.
12. Children
Our digital products are intended to be purchased by adults. We do not knowingly collect personal data directly from children through the sale of our digital products.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be made available on the relevant sales page, website, or checkout link, and the updated effective date will be shown at the top of this Policy.
14. Contact Information
If you have any questions about this Privacy Policy or about how your personal data is handled, please contact:
Anna Kuznetsova
Trading as Nikolife Health
Ireland
Email: nikolife.international@gmail.com